The data from different social networking sites can easily be integrated and data reports can be generated which can be easily understood at the instance to identify the customer insights. The requirement of an organization can be based on the requirement of the client and applications of the product or program or of an application. The different types of needs and requirements of the organizations can be fulfilled by Salesforce by integrating multiple customer services and support services along with the CRM applications to improve customer satisfaction and increase the quality of future services by using the previous experience and feedback from the customer support services. It provides Integration of different Services for organizational needs Hadoop, Data Science, Statistics & others 1. Salesforce provides a different set of services such as PaaS i.e., Platform as a Service and Community Cloud services which have different uses. Salesforce is a powerful CRM Tool which is often called Customer Relationship Management Tool that provides case management and task management interfaces for different types of events. It has been in a top position in the area of Cloud-based Sales and Services. Different kinds of other services such as Cloud Computing and Social Enterprise services are also provided.
Its products are such as Platform Applications, Sales Cloud and Service Cloud Application products, Marketing Cloud, Community Cloud, and Commerce Cloud Applications. It is mainly focused on the purpose of Customer Relationship management applications. It was founded by Mark Benioff and Parker Harris. It was a publicly listed company in the USA and also listed under NYSE (New York Stock Exchange).
BUSINESS INTELLIGENCE PLATFORM OF SALESFORCE SOFTWARE
Salesforce is a Customer Relationship Management (CRM) product which was developed by a Software Development Company named Salesforce Inc., an American Cloud Computing company where its headquarters is based in San Francisco, California, USA.
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